Lee Nail & Spa

Reviews

• Jessica Love

  Sep, 09 2018
  ★ ☆ ☆ ☆ ☆
  I have my nails done regularly at FX Nails off Dean Rd and University, this was my first time here because I just wanted to take the gel off on my way home from work. It was so painful, left a hole in the center of my nail from dremmeling too thin, and left my nail with a fungal infection- I have never had a nail fungus before.
  
  The woman doing my nails took a pretty excessive time to get prepared and I was on the verge of just leaving, but I just decided to be patient. Once she started, she used the dremmel to shave down the gel- which is normal - but she kept having malfunctions with the dremmel, and kept trying to take the sandpaper off the dremmel, replace it, switch the tips, fix the paper, etc. It was taking even longer and the tech did not seem to be mindful of how long it was taking. She continued dremmeling the gel off and it became painful. She kept going over and over and over a particular spot on the center of my ring finger to where a sharp pain kept running down my finger into my hand, she was clearly dremmeling my nail so thin that the nerves were being triggered and I kept pulling it back out of reaction, and she kept trying to do it again. She did this to a few of my nails, but my ring finger was shaved the thinnest and it was in pain for weeks. A few days later, the pain was worsening and the center of my nail had gotten so thinned out, it created a tiny break of a hole in the center of the nail, then days later, the whole grew bigger, split down to the tip of my nail. From there it became worse. The nail was lifting up from the skin under my nail and ripping further down to the cuticle of my nail. It's been a few weeks and now I am noticing a green spot where the original hole began, I'm assuming a fungal infection. I have my nails with gel and taken off multiple times a year at FX Nails on Dean Rd and University and never had this problem. I know the tech does not mean bad, but I will not be back.
• Martyna Piechna

  Mar, 15 2018
  ★ ☆ ☆ ☆ ☆
  I came in to get an acrylic fill and reshape. The woman who did my nails was rushing and did a sloppy, awful job in less than 15 minutes. My nail shape is extremely crooked, as if very little effort was put in. The customer service was the worst I've experienced. The women doing my nails was either on the phone as she was painting my nails, or stopped what she was doing at least every 2 minutes, to look at the TV, or talk to her friends. When she was finished, she did nothing but point at the fan, and walked away to catch up with her friends. So I awkwardly sat there, attempting to dry my nails with a tiny 3inch fan, without being told how long to stay or really what I was supposed to do. I didn't hear a "thank you, goodbye" or nothing of that sort. Very rude, very poor job, and I definitely won't be coming back again.

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